![]() But, it cannot mount the internal and installed SD card for access though the Windows File Manager anymore. Now, I can still run a backup and even restore, as Link will see my Z10. Then, every major Win 10 update (Anniversary, Creators, Fall, whatever they called them) that was released and updated on the PC broke Link again.įor me, just uninstalling and reinstalling made Link work again until one of the updates around the end of last year - that one broke Link for me to the point where an uninstall and reinstall didn't fix it anymore. ![]() The usual fix was to uninstall and reinstall Link (and Blend for those that used it). Lots of people had problems connecting their BB10 phones through Link on Win 10, especially after the mass update that was forced on everyone. But BlackBerry never made any of their PC software for BB10 phones to run on Windows 10. Seems strange, I know, as Windows 10 was in development for a few years - all while Link was in development. And even though Windows 10 was officially released the following month, Link was never officially certified run on Win 10. The newest version of Link is from June of 2015 - just over 3 years old - and will never be updated beyond that (BlackBerry basically ended development right after that). This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.When was the last time Link worked for you? ![]() If you’re experiencing problems with BlackBerry Link, then run the Hardware and Devices troubleshooter to resolve the issue. Device Manager has less sufficient information to recognize the error from the device’s driver.One of the drivers needed by your device doesn’t start.Device Manager can’t start the BlackBerry device.Sometimes this error can be generated in Device Manager due to one of these reasons: In addition, to handle your drivers more efficiently and install or update old drivers from your PC, you have dedicated driver update software that can perform the job automatically in no time. Check Device Status box to see if it has detected problems with your device.Go to the USB device you are experiencing issues with.Check your device’s status on Device Manager Under Uninstall Options, select Remove all user settings for BlackBerry Linkĭownload and install the latest version of BlackBerry Link after you restart your computer.įollow the on-screen instructions to complete installation, then check whether the BlackBerry Link works.On the Install Shield Wizard, select Remove.In Programs and Features, select BlackBerry Link (or BlackBerry Desktop Software).Here’s how to uninstall and then re-install the latest version of BlackBerry Link: Install the latest version of BlackBerry Link software on your computer Note: renaming the file may affect the iTunes application’s functionality such as iTunes sync, which won’t be available within BlackBerry Link. Once completed, turn off Show hidden files and folders. Navigate to C:UsersAppDataRoamingApple ComputeriTunes.Here’s how to rename iTunesPrefs.xml file: In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xml file, and then re-launch BlackBerry Link. Here are solutions to fix the BlackBerry Link when it isn’t working on Windows 10. What status does your device show in the Device Manager on your computer? Is there a yellow triangle next to it? This may indicate a problem.Do you have third-party security on your computer?.How is your BlackBerry device connected to your PC – via USB cable, or Bluetooth?.What is the version of BlackBerry Link software on your computer?.Prior to using any of the solutions below, please check on the following issues which may hinge upon the effectiveness of the solutions: If you’re experiencing BlackBerry Link issues, you’re in the right place. ![]() Restoro has been downloaded by 0 readers this month.īlackBerry Link, previously known as BlackBerry Desktop Manager, or BlackBerry Desktop Software, is software used on desktop computers so as to communicate seamlessly with BlackBerry 10 devices.īlackBerry Link is easy to set up and use, but when it’s not working on your Windows 10 computer, it may be more of a drag than its usual hassle-free nature.Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).Ĭlick Start Scan to find Windows issues that could be causing PC problems.Ĭlick Repair All to fix issues affecting your computer's security and performance.Home › Fix › PC Software › Fix: Blackberry Link not working
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